In recent years, major computer manufacturers include utilities that perform a variety of duties. (Click for larger image.) SupportAssist and others Make sure you’re getting the tool directly from the manufacturer, and keep it up to date as well.ĭell SupportAssist.These tools can be run either automatically or on-demand.The manufacturer may require the tool be run before giving you further support.It’s generally safe to let these types of support tools update your machine and drivers.Manufacturer-supplied tools like SupportAssist provide diagnostics, optimizations, and updates specific to your machine.